Which payment methods do you accept?
At this moment PayPal and SWIFT Bank Transfer
Can the package be delivered to another address, not to the one that is indicated in PayPal?
Unfortunately no. If you want to do a surprise for someone - contact us by info@fiorevdesigns.com and we will discuss an options.
Which counties do you ship to?
We ship worldwide! But if you don't see your country in a list of delivery - please contact us by info@fiorevdesings.com
What carier servises do you use?
We are using Regular Delivery Service at the moment.
From which country will be delivered my order?
All the items are handmaded in Ukraine, all parcels are going from Ukraine as well
What is a delivery time?
Each order is made especially for you. It takes about 3 to 4 weeks before the order is ready. As soon as your order is delivered to Post, you will receive a Track & Trace code.
Every parcel has a reliable package and is sent by Ukrainian Post
The shipping period depends on the country of destination usually it takes:
- EU: 5-8 weeks
- USA: 4-5 weeks
- Canada: 6-10 weeks
- South America: 6-12 weeks
- New Zealand, Australia, Japan: 6-8 weeks
- Other countries: up to 8 weeks
Who is responsible for delivery taxes?
We are not responsible for possible customs taxes that your country takes on parcels, but will do our best to make you not to pay any extra money.
I think my package is lost, what to do?
In the circumstance of a lost package, please contact the carrier service and provide them with your parcel’s tracking number.
If you encounter any problems, please contact us at info@fiorevdesigns.com and we will manage it for you.
I don't see my size in a chart, can I order a custom one?
Definely yes! But it can be done with extra payment. Please contact us on info@fiorevdesigns.com and we will discuss all the details~